Help Center
Frequently Asked Questions
How accurate are the career recommendations?
Our recommendations are based on advanced AI analysis of your CV, current job market trends, and career progression patterns. While we strive for high accuracy, we recommend using our insights as guidance rather than absolute directions. The system continuously improves as more professionals use it.
Is my CV data secure and private?
Absolutely. We take data privacy very seriously. Your CV is encrypted during transmission and storage. We don't share your personal information with third parties, and you can request data deletion at any time. Our system uses your data solely to provide personalized career recommendations.
How is my CV analyzed?
We use natural language processing and machine learning algorithms to analyze your CV. The system identifies your skills, experience, education, and achievements, then compares this profile against our extensive database of career paths and job requirements to generate personalized recommendations.
Can I get recommendations for career changes?
Yes! Our system is particularly helpful for identifying potential career pivots. It analyzes your transferable skills and suggests alternative career paths that might be a good fit based on your existing experience and the current job market.
How often should I update my CV analysis?
We recommend updating your analysis whenever you gain new skills, complete relevant courses, or change jobs. The job market evolves constantly, so refreshing your analysis every 3-6 months is ideal for keeping your career recommendations current with market trends.
Do you offer refunds if I'm not satisfied?
Yes, we offer a 14-day money-back guarantee for our paid plans. If you're not satisfied with the service, you can request a full refund within 14 days of your purchase. Beyond that period, we handle refund requests on a case-by-case basis.